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How uutoto Handles Your Personal Information

Your account, your wallet connections, and your activity on uutoto are handled with care. This page explains exactly what data we collect, why we collect it, and what rights you have over it — so you know where you stand before you do anything…

Account Data ProtectionDANA, OVO & GoPay PrivacyCookie ControlsData Access Rights
uutoto How uutoto Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and transparency are built into how we run account data at uutoto. Here is what that looks like in practice across the four areas that matter most to you.

Encryption in Transit

All data exchanged between your device and our servers is encrypted via SSL. This covers login sessions, wallet top-ups via DANA or OVO, and any account update you submit.

Cookie Transparency

We use functional cookies to keep your session active and analytics cookies to understand page performance. You can review and adjust cookie preferences from the consent banner or your account settings.

Data Retention Policy

Transaction records tied to GoPay, OVO, or DANA payments are retained as required under applicable financial rules. Non-essential session data is purged on a rolling schedule to limit exposure.

Your Right to Access

You can request a summary of the personal data we hold on your account at any time. Submit the request through live chat or email and we will respond with what we have on file.

PRIVACY CONTACT

Reach Us About Your Data

If you have a question about how your data is stored, want to request a correction, or need to flag a concern, our support team handles privacy requests directly. Players in Batam and across Indonesia can reach us through the channels below — we aim to respond to data-related queries within a reasonable timeframe.

Team online

Live Chat

Start a chat from your account dashboard for the fastest response on data access or correction requests during active support hours.

Email Support

Send your privacy request to our support email address. Include your registered account name so we can locate your records quickly.

Account Settings

Some data preferences — including cookie consent and marketing communications — can be managed directly inside your account settings panel.

Privacy Questions We Hear Most Often

These are the questions our account holders ask most when it comes to data, cookies, and their rights on uutoto.

We collect your registration details, login history, and transaction records linked to your DANA, OVO, or GoPay wallet. Device and session data is also logged to protect your account from unauthorised access.

We do not sell your personal data. Anonymised, aggregated data may be used internally for platform improvements. Payment processors like your DANA or OVO provider receive only the reference data needed to complete a transaction.

Contact our support team via live chat or email with your registered account name. We will compile the data we hold on your account and send it to you through a secure channel.

You can request deletion of non-essential data. Some records — particularly transaction logs tied to GoPay, OVO, or DANA payments — must be retained for the period required under applicable financial regulations before they can be removed.

We use functional cookies to keep your session running and analytics cookies to measure page performance. You can adjust your cookie preferences from the consent banner shown on first visit or inside your account settings at any time.

When you close your account, marketing data and non-essential session logs are removed. Transaction records are retained only for as long as required by applicable law, after which they are deleted from active systems.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.